Dear member,

We provide 24/7 Customer Service with e-mail. We love answering questions, solving problems, and helping you.

Our average response time is 2 hours.

To contact our Customer Service, please send an email to

Your message will be handled by one of our representives.

Please include your username in your e-mail.


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Cancelling Your Subscription

Cancellation requests are handled by CCBill, our authorized sales agent.

If you need help on cancellation, you can cancel your subscription anytime at

You won’t be charged after your cancellation request and your membership will be active until the end date of your subscription.